Oasis Palm

 
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Location

  • Beachfront
  • North end of Cancun’s Hotel Zone
  • 23 kilometres from Cancun International Airport

Nearest Points of Interest

  • Puerto Cancun Golf course is nearby
  • UltraMar ferry to Isla Mujeres
  • AquaWorld Cancun

Hotel description:

This affordable all-inclusive family resort is located on the Grand Oasis Palm property, with basic room amenities, a great selection of resort restaurants and bars, and plenty of entertainment and activities. Here families can enjoy over 43,000 square feet of dedicated family fun areas, including a fully supervised kids club with pool and waterslides, video games, arts and crafts, kids restaurant, daily scheduled activities and much more. Plus, the resort is situated on a powdery white sand beach on the north end of Cancun's hotel zone, with calm, shallow waters perfect for kids to splash around in. While the kids are enjoying themselves at the kids club or watching cartoons with an in-room babysitter, parents can enjoy for a romantic dinner, spa treatment, or night on the town.




Meal & beverage plans

All-inclusive plan
  • Breakfast, lunch, snacks and dinner daily
  • Unlimited alcoholic and non alcoholic drinks (premium beverages available with additional charge)

Family Fun Zone

  • Pirata’s Bay: Beach and pool park with zip-line, camping zone, open-air movie theater, splash zone pool area with slides and water trampoline, wading pool, and games aboard a docked pirate ship
  • The Arcade: Interactive video games such as racing, sports and dancing
  • Yucatan Jurassic River: Winding pool with games in a pre-historic dinosaur theme
  • Pirate Ship Adventure: 2-hour ocean cruise for the entire family, exclusive for Grand Oasis Palm guests, 2 tours per week, reservation required (made at resort), subject to availability
Baby Blue Crab Kids Club
Supervised kids club with unlimited fun for children ages 3-12
Hours: 9am-7pm
  • Shallow pool with waterslides
  • Kids restaurant
  • Video game lounge
  • Arts and crafts
  • Movies
  • Daily indoor and outdoor activities

Additional Resort Services

24-hour front desk, multilingual staff, currency exchange, elevator, concierge, security, parking lot, porter/bellhop

For Your Information

STUDENT / YOUTH POLICY (APPLICABLE YEAR-ROUND)

Legal age for check-in in Mexico is 18 years of age. All students under the age of 18 years old (but no less than 17 years of age) traveling without parent(s), will be required to present parental acknowledgement that the student is allowed to travel internationally and will accept full responsibility for their actions while on property. For every nineteen (19) students under the age of eighteen (18), one (1) adult chaperone (minimum 24 years of age) is required staying on property.

Student/Youth Travelers are defined as any person under 24 years of age, traveling without legal parent/guardian, and is applicable at ALL Oasis properties on a year-round basis.

Security Deposit: Any guests meeting the above-definition of “Student/Youth Travelers” are subject to the following security deposit: a $30.00 USD non-refundable student/youth insurance will be collected from each guest at the time of Hotel check-in. Acceptable form of payment: CASH only. Policy is mandatory, per person and not refundable.

As a general rule, Oasis Hotels & Resorts will only accept Student/Youth GROUPS at Grand Oasis Cancun (not applicable to family travel).

Best for...

  • Family Vacation
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Important notes

  • Environmental Sanitation Fee: The municipal government of Cancun has imposed an environmental sanitation fee which will be collected by hotels in Cancun and the Riviera Maya. As of January 1, 2019, guests will pay a fee between $20 and $30 pesos (approx. $1.00 - $3.00 CAD) per room, per night. This mandatory fee will be collected locally and is subject to change without prior notice..
Standard
Bed size(s): 1 king bed or 2 double beds (assigned at check in based on availability)
Rooms: Run-of-house view; Full bathroom
Air-conditioning: Yes
Internet: WiFi ($)

Room facilities:
HD flat screen cable television, In-room safe ($), Bath amenities, Hair dryer, Radio alarm clock, Beach towels, Iron and ironing board (on request), Roll-away beds and cribs on request (subject to availability), Express check-out

Max Occupancy: 1-4 adults; 2 adults and 2 children, 2 adults and 3 children, 3 adults and 1 child, 3 adults and 2 children (maximum occupancy of 5)

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Superior

Bed size(s): 1 king bed or 2 double beds (assigned at check in based on availability)
Rooms: Ocean or lagoon view; Full bathroom
Air-conditioning: Yes
Internet: WiFi ($)

Room facilities:
USB ports, Coffee maker, Minibar stocked upon arrival with bottled water, HD flat screen cable television, In-room safe, Bath amenities, Hair dryer, Radio alarm clock, Beach towels, Iron and ironing board, Roll-away beds and cribs on request (subject to availability), Express check-out

Max Occupancy: 1-4 adults; 2 adults and 2 children, 2 adults and 3 children, 3 adults and 1 child, 3 adults and 2 children (maximum occupancy of 5)

 

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Family Suite

Bed size(s): 2 conjoined bedrooms (one for kids with 2 double beds and one for adults with king-size bed)
Room(s): Ocean, lagoon or garden view; Two bathrooms (one in each room)
Air conditioning: Yes
Internet: WiFi ($)

Room facilities:
2 HD Flat screen cable televisions, In-room safe ($), Bath amenities, Hair dryer, Radio alarm clock, Beach towels, Iron and ironing board (on request), Roll-away beds and cribs on request (subject to availability), Express check-out

Max Occupancy:
2-3 adults; 2 adults and 3 children, 3 adults and 2 children, (maximum occupancy of 5)


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Food & Drink

5 restaurants including:

  • Sisal Restaurante Bar: Seafood, burgers, snacks
  • La Hacienda Food Hall: International buffet, Mexican, kids restaurant
  • MakiTaco: Japanese-Mexican fusion
  • Dos Lunas Terrace: Italian (pizza, pasta, ice cream)
  • Isla Mujeres: Sushi by the pool and beach

6 bars:

  • La Cantina
  • Lobby Sports Bar
  • Coffee & Me by Oasis Palm
  • Isla Mujeres Beach Bar
  • Los Agaves
  • Sisal Bar
Note: Restaurant and bar schedules subject to change without notice. Some surcharges apply for specialty items such as lobster, premium champagne and other similar items. Guests will be advised of any surcharge items during their stay.

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Activities

Swimming pools including infinity pool, free-form pool, kids club pool and splash pad, Pirata’s Bay beach and pool park, The Arcade, Yucatan Jurassic River, Baby Blue Crab Kids Club, Entertainment, Kayaks, Non-motorized watersports at nearby AquaWorld Cancun


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Health & Relaxation
Gym, Yoga, Zumba, Multi-purpose court, (tennis, basketball, soccer), Full service Spa ($)
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Other Services ($)
Sensoria Spa (body and beauty treatments), Doctor on call, Laundry services, ATM, Boutique shop: handicrafts, souvenirs, snacks, Babysitting service, Meeting halls and business center, Photography and video services, Tours & sightseeing desk

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Additional fees might apply


Family Vacation

Family fun is central at this resort that is equipped with a dedicated children’s pool and a supervised club with kid-friendly activities.

Family Fun Zone
  • Pirata’s Bay: Beach and pool park with zip-line, camping zone, open-air movie theater, splash zone pool area with slides and water trampoline, wading pool, and games aboard a docked pirate ship
  • The Arcade: Interactive video games such as racing, sports and dancing
  • Pirate Ship Adventure: 2-hour ocean cruise for the entire family twice a week, exclusive for Grand Oasis Palm guests, reservation required (made at resort), subject to availability
  • Yucatan Jurassic River: Winding pool with games in a pre-historic dinosaur theme
Baby Blue Crab Kids Club
Supervised kids club with unlimited fun for children ages 3-12
Hours: 9am-7pm
  • Shallow pool with waterslides
  • Kids restaurant
  • Video game lounge
  • Arts and crafts
  • Movies
  • Daily indoor and outdoor activities



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