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Air Canada Vacations
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Air Canada Vacations
The web application you are currently running has encountered an unexpected error.
Our site administrators have been notified of the problem - it will be fixed as soon as possible.
In the meantime, you can:
- Wait a few minutes, then reload the page or try to access it again
- Go to the site map to look for a similar page
- Contact us for assistance if the error persists
Thank you for your understanding
Have a question? We can help!
For assistance during your trip, call a customer care agent toll-free or fill out the form below
- Most destinations: 1 800 296-3408
- Costa Rica: 0 800 015-0382
- Mexico: 001 800 514-3408
- At any destination that does not support toll-free numbers: +1 514-876-7392 (charges may apply)
Our business hours are:
- Monday to Friday: 4 a.m. to 9 p.m. ET
- Saturday & Sunday: 4 a.m. to 6 p.m. ET
Call us toll-free at 1 866 529-2079
Travel Agents: Call us at toll-free at 1 877-752-7710.
Our business hours are:
Caribbean, Mexico, Costa Rica and North America
- Monday to Friday: 8 a.m. to 9 p.m. ET
- Saturday and Sunday: 9 a.m. to 5 p.m. ET
- Closed on all major holidays
Cruises
- Monday to Friday: 8 a.m. to 9 p.m. ET
- Saturday and Sunday: 9 a.m. to 5 p.m. ET
- Closed on all major holidays
Europe
- Monday to Friday: 8 a.m. to 9 p.m. ET
- Saturday and Sunday: 9 a.m. to 5 p.m. ET
- Closed on all major holidays
Before contacting us, have you looked at the Frequently Asked Questions (FAQs)?
For seat selection, special hotel requests and to add your Aeroplan number:
Call us at 1 877 752-8810
Our business hours are:
- Monday to Friday: 8 a.m. to 9 p.m. ET
- Saturday and Sunday: 9 a.m. to 5 p.m. ET
- Closed on all major holidays
For all post-travel inquiries concerning flights, airport services and baggage, please contact Air Canada directly through their Consumer Support Form.
For pre-travel or during travel support, please use one of our Support Forms above.
Planning a group trip? Let us help you! Request a group quote today or call us toll-free at 1 866 529-2079.
Caribbean, Mexico, Europe, and North America
Monday-Friday 8 a.m. to 8 p.m. ET
Cruise Groups
Monday-Friday 9 a.m. to 5 p.m. ET
cruisegroups@vacv.com
Meeting & Incentive Groups
incentivegroups@vacv.com
For emergency assistance during your trip, call us:
from USA or Canada
1-800-387-2487
from Mexico
011-800-514-1890
905-816-2561
Need to make a claim?
Contact RBC Insurance directly at 1-800-263-8944.
We'd love to hear from you!
Quebec office:
1440 St. Catherine Street West, Suite 600
Montreal, Quebec H3G 1R8
Ontario office:
5925 Airport Road, Suite 700
Mississauga, Ontario L4V 1W1
For donations or sponsorship requests, please email us at sponsorships@vacv.com
Give the gift of travel
There's no feeling like the excitement of heading to the airport for your next adventure. From relaxing on a beach, to exploring new cities or discovering cultures and traditions from across the world, travel is an experience you never forget. Give the gift of travel, and be a part of something unforgettable.
Air Canada Vacations gift certificates are available in any denomination and are redeemable toward any Air Canada Vacations product (except car rentals). There are no expiry dates and no fees.
Have questions? Read our gift certificates FAQ.
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