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Meal & beverage plans
All-inclusive plan
- Breakfast, lunch & dinner at the buffet restaurant
- During the day variety of food options in the 05th Avenue, snack bar, Aromes café and creperie
- Four a la carte dinner options per 1 week stay per person, subject to availability
- Five options a la carte dinner per 1 week stay per person for Privileged Clients
- Unlimited national alcoholic beverages
- Water, wine, beer, and soft drinks in all bars, restaurants and disco
Additional inclusions
- Daily activities in different languages (at the pool and at the beach)
- Non-motorized water sports
- One free scuba diving lesson at the pool
- Free Wireless Internet Access (Wi-Fi)
- Disco and night shows in the theater
- Kid´s club (4-10 years old) Teens Club (11 - 17 years old)
- Gym
- Beach towels
Best for...
- Family vacation
Important notes
- Environmental Sanitation Fee: The Municipality of Benito Juarez of The State of Quintana Roo has imposed a new Environmental Sanitation Fee which will be collected by hotels in Cancun (including hotels in Playa Mujeres, Costa Mujeres & Isla Mujeres). The fee for guests staying from January 1, 2019 onward is $20 - $30 MXN (approx. $1.50-3.00 CAD) per room, per night. This mandatory fee will be collected locally.
- Anticipated by hotelier to open December 2019.
Superior Suite
Bed size(s): 1 king-size bed and sofa bedRoom(s): Balcony or furnished terrace
Air conditioning: Yes
Internet: WiFi
Room facilities
Smart TV, Coffee machine, Ironing kit, Minibar, Scales, Safe with laptop capacity, Hairdryer, Telephone, USB connectors, Walk-in closet, Reading light
Occupancy: 1-3 adults; 2 adults and 2 children (Maximum occupancy of 4) Back to top
Family Suite Superior
Bed size(s): 2 queen-size beds and sofa bedRoom(s): Balcony or terrace
Air conditioning: Yes
Internet: WiFi
Room facilities
Smart TV, Coffee machine, Ironing kit, Minibar, Scales, Safe with laptop capacity, Hairdryer, Telephone, USB connectors, Walk-in closet, Reading light
Occupancy: 2-5 adults; 2 adults and 4 children;3 adults and 3 children;4 adults and 2 children (Maximum occupancy of 6) Back to top
Privileged Suite
Bed size(s): 1 king-size bed and sofa bed
Room(s): Balcony or terrace
Air conditioning: Yes
Internet: WiFi
Room facilities
Smart TV, Coffee machine, Ironing kit, Minibar, Scales, Safe with laptop capacity, Hairdryer, Telephone, USB connectors, Walk-in closet, Reading light
Privileged benefits: Privileged guest Identification; 24 hours room service; 10% Discount on massage or any treatment in our Alegría Spa, reservation required; One access to Spa wet area (subjected to availability); Beach towels service delivered in the room; Bathrobes and slippers; Turndown service; A la carte breakfast, lunch and dinner at exclusive restaurant BLoved; Exclusive access to Privileged area at the beach; 10% discount in romantic dinner; 10% discount in boutique and shops; 10% discount in all extra services at the hotel; Early check-in and late check-out (3pm) subjected to availability
Occupancy: 1-3 adults; 2 adults and 2 children (Maximum occupancy of 4)
Back to topPrivileged Family Suite
ed size(s): 2 queen-size beds and sofa bed
Room(s): Balcony or furnished terrace
Air conditioning: Yes
Internet: WiFi
Room facilities
Smart TV, Coffee machine, Ironing kit, Minibar, Scales, Safe with laptop capacity, Hairdryer, Telephone, USB connectors, Walk-in closet, Reading light
Privileged benefits: Privileged guest Identification; 24 hours room service; 10% Discount on massage or any treatment in our Alegría Spa, reservation required; One access to Spa wet area (subjected to availability); Beach towels service delivered in the room; Bathrobes and slippers; Turndown service; A la carte breakfast, lunch and dinner at exclusive restaurant BLoved; Exclusive access to Privileged area at the beach; 10% discount in romantic dinner; 10% discount in boutique and shops; 10% discount in all extra services at the hotel; Early check-in and late check-out (3pm) subjected to availability
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Privileged Suite Terrace
Bed size(s): 1 king-size bed and sofa bed
Room(s): Balcony or terrace
Air conditioning: Yes
Internet: WiFi
Room facilities
Smart TV, Coffee machine, Ironing kit, Minibar, Scales, Safe with laptop capacity, Hairdryer, Telephone, USB connectors, Walk-in closet, Reading light
Privileged benefits: Privileged guest Identification; 24 hours room service; 10% Discount on massage or any treatment in our Alegría Spa, reservation required; One access to Spa wet area (subjected to availability); Beach towels service delivered in the room; Bathrobes and slippers; Turndown service; A la carte breakfast, lunch and dinner at exclusive restaurant BLoved; Exclusive access to Privileged area at the beach; 10% discount in romantic dinner; 10% discount in boutique and shops; 10% discount in all extra services at the hotel; Early check-in and late check-out (3pm) subjected to availability
Occupancy: 2-3 adults; 2 adults and 2 children;3 adults and 1 child (Maximum occupancy of 4)
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Privileged Suite & Swim Up
Bed size(s): 1 king-size bed and sofa bed
Room(s): Terrace with plunge pool
Air conditioning: Yes
Internet: WiFi
Room facilities
Smart TV, Coffee machine, Ironing kit, Minibar, Scales, Safe with laptop capacity, Hairdryer, Telephone, USB connectors, Walk-in closet, Reading light
Privileged benefits: Privileged guest Identification; 24 hours room service; 10% Discount on massage or any treatment in our Alegría Spa, reservation required; One access to Spa wet area (subjected to availability); Beach towels service delivered in the room; Bathrobes and slippers; Turndown service; A la carte breakfast, lunch and dinner at exclusive restaurant BLoved; Exclusive access to Privileged area at the beach; 10% discount in romantic dinner; 10% discount in boutique and shops; 10% discount in all extra services at the hotel; Early check-in and late check-out (3pm) subjected to availability
Occupancy: 1-3 adults; 2 adults and 2 children (Maximum occupancy of 4)
Back to topPrivileged Grand Family Suite Superior
Bed size(s): 1 king-size bed, one sofa bed and 2 bunk beds
Room(s): Balcony or terrace
Air conditioning: Yes
Internet: WiFi
Room facilities
Smart TV, Coffee machine, Ironing kit, Minibar, Scales, Safe with laptop capacity, Hairdryer, Telephone, USB connectors, Walk-in closet, Reading light
Privileged benefits: Privileged guest Identification; 24 hours room service; 10% Discount on massage or any treatment in our Alegría Spa, reservation required; One access to Spa wet area (subjected to availability); Beach towels service delivered in the room; Bathrobes and slippers; Turndown service; A la carte breakfast, lunch and dinner at exclusive restaurant BLoved; Exclusive access to Privileged area at the beach; 10% discount in romantic dinner; 10% discount in boutique and shops; 10% discount in all extra services at the hotel; Early check-in and late check-out (3pm) subjected to availability
Occupancy: 3-4 adults;3 adults and 3 children;5 adults and 1 child (Maximum occupancy of 6)
Back to topPrivileged Grand Family Suite Deluxe
Bed size(s): 1 king-size bed and 2 queen-size bedsRoom(s): Balcony or terrace
Air conditioning: Yes
Internet: WiFi
Room facilities
Smart TV, Coffee machine, Ironing kit, Minibar, Scales, Safe with laptop capacity, Hairdryer, Telephone, USB connectors, Walk-in closet, Reading light
Privileged benefits: Privileged guest Identification; 24 hours room service; 10% Discount on massage or any treatment in our Alegría Spa, reservation required; One access to Spa wet area (subjected to availability); Beach towels service delivered in the room; Bathrobes and slippers; Turndown service; A la carte breakfast, lunch and dinner at exclusive restaurant BLoved; Exclusive access to Privileged area at the beach; 10% discount in romantic dinner; 10% discount in boutique and shops; 10% discount in all extra services at the hotel; Early check-in and late check-out (3pm) subjected to availability Occupancy: 3-6 adults; 3 adults and 3 children; 4 adults and 2 children;4 adults and 1 child (Maximum occupancy of 6) Back to top
Privileged Grand Family Suite Superior ACV PLAY 1st Kid Free
Bed size(s): 1 king-size bed, one sofa bed and 2 bunk beds
Room(s): Balcony or terrace
Air conditioning: Yes
Internet: WiFi
Room facilities
Smart TV, Coffee machine, Ironing kit, Minibar, Scales, Safe with laptop capacity, Hairdryer, Telephone, USB connectors, Walk-in closet, Reading light
Privileged benefits: Privileged guest Identification; 24 hours room service; 10% Discount on massage or any treatment in our Alegría Spa, reservation required; One access to Spa wet area (subjected to availability); Beach towels service delivered in the room; Bathrobes and slippers; Turndown service; A la carte breakfast, lunch and dinner at exclusive restaurant BLoved; Exclusive access to Privileged area at the beach; 10% discount in romantic dinner; 10% discount in boutique and shops; 10% discount in all extra services at the hotel; Early check-in and late check-out (3pm) subjected to availability
Occupancy: 3 Adults and 3 children, 4 Adults and 2 children, 5 Adults and 1 child (Minimum 1child; Maximum occupancy of 6)
Privileged Grand Family Suite & Swim Up
Bed size(s): 1 king-size bed, sofa bed and 2 bunk beds or 2 queen-size beds and sofa bed
Room(s): Spacious terrace with 2 louge chairs, coffee table, 2 chairs and a plunge pool
Air conditioning: Yes
Internet: WiFi
Room facilities
Smart TV, Coffee machine, Ironing kit, Minibar, Scales, Safe with laptop capacity, Hairdryer, Telephone, USB connectors, Walk-in closet, Reading light
Privileged benefits: Privileged guest Identification; 24 hours room service; 10% Discount on massage or any treatment in our Alegría Spa, reservation required; One access to Spa wet area (subjected to availability); Beach towels service delivered in the room; Bathrobes and slippers; Turndown service; A la carte breakfast, lunch and dinner at exclusive restaurant BLoved; Exclusive access to Privileged area at the beach; 10% discount in romantic dinner; 10% discount in boutique and shops; 10% discount in all extra services at the hotel; Early check-in and late check-out (3pm) subjected to availability
Occupancy: 2-5 adults; 2 adults and 4 children;3 adults and 3 children;4 adults and 2 children (Maximum occupancy of 6)
Back to topPrivileged Romance Deluxe & Swim Up
Bed size(s): 1 king-size bed and sofa bed
Room(s): Spacious terrace with 2 lounge chairs, coffee table, 2 chairs and a plunge pool
Air conditioning: Yes
Internet: WiFi
Room facilities
Smart TV, Coffee machine, Ironing kit, Minibar, Scales, Safe with laptop capacity, Hairdryer, Telephone, USB connectors, Walk-in closet, Reading light
Privileged benefits: Privileged guest Identification; 24 hours room service; 10% Discount on massage or any treatment in our Alegría Spa, reservation required; One access to Spa wet area (subjected to availability); Beach towels service delivered in the room; Bathrobes and slippers; Turndown service; A la carte breakfast, lunch and dinner at exclusive restaurant BLoved; Exclusive access to Privileged area at the beach; 10% discount in romantic dinner; 10% discount in boutique and shops; 10% discount in all extra services at the hotel; Early check-in and late check-out (3pm) subjected to availability
Occupancy: 2 adults (Maximum occupancy of 2)
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Food & Drink
- 6 restaurants, including 1 buffet, 5 à la carte (Asian, gourmet, French, vegetarian, steak house)
- Creperie, snack bar, 5 fast food stations
- 7 bars
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